WHAT ARE MOBILE PRESETS?

HOW DO I DOWNLOAD MY PRESETS?

WILL I NEED TO BUY THE PRESETS AGAIN IF I GET A NEW PHONE?

IS IT JUST A ONE TIME PAYMENT?

HOW DO I KNOW WHICH PRESETS TO CHOOSE?

IF I AM NOT HAPPY WITH MY PRESETS, CAN I GET A REFUND?

WHAT APP DO I NEED TO USE THE PRESETS?

I NEVER RECEIVED A DOWNLOAD EMAIL.

WHY DON'T MY PHOTOS LOOK LIKE YOURS?

CAN I ONLY APPLY MY PRESETS TO PHOTOS I TAKE AFTER I GET THEM?

CAN I PURCHASE FROM ANYWHERE IN THE WORLD?

Imagine having a professional photographer on speed dial that you could send photos to and have them edited and returned in seconds. Everyone will wonder what high quality camera you're using, but you’ll shock them all when you let them in on the secret of mobile presets! It really can be THAT easy! 

Our mobile presets are professionally created photo edits made for the Adobe Lightroom app, and will be a game changer for your photos. THP presets are designed for the everyday, normal life moments - no tropical destination or fancy photography equipment needed! All it takes is the mobile phone in the palm of your hand that you’re more than likely reading all of this on RIGHT NOW!

WHAT ARE MOBILE PRESETS?

Included with your purchase is an easy to follow, step-by-step tutorial to help you get started. We will guide you through how to download your presets, how to import them into the free Lightroom mobile app, and how to apply them to your photos. No experience needed! 

HOW DO I DOWNLOAD MY PRESETS?

Nope! They are yours to use forever! You'll still have access to your download page, so you can re-download them to your new phone if/when needed! We ALWAYS encourage you to save your preset files in your camera roll, on an external hard drive, or in cloud storage so that you have them backed up just in case.

WILL I NEED TO BUY THE PRESETS AGAIN IF I GET A NEW PHONE?

YES! Once purchased, the presets are yours forever to use on as many photos as you please! Although, if not backed up immediately, we do have a policy in place for a $10 resend fee after a certain amount of time! This is listed in every description as well. PLEASE READ IT. iCloud, Google photos, and saving emails are great options! 

IS IT JUST A ONE-TIME PAYMENT?

Our presets are defined by styles, so once you decide what style you are looking for ie. bright and airy, warm and moody, film inspired etc. you will know exactly which presets to go for. We always recommend trying out a few different presets on your images until you perfect your personal style!

Collections (specifically our Best Sellers Collection) are a great place to start! Our collections include multiple presets that work in multiple different lighting and color situations (inside/outside etc.).

HOW DO I KNOW WHICH PRESETS TO CHOOSE?

Our presets are designed for the FREE Adobe Lightroom Photo Editor mobile app that you can find in your app store! You do not need a subscription! (YAY!)

WHAT APP DO I NEED TO USE THE PRESETS?

If you do not see your email and have checked your spam folder, we are SO sorry for the delay. Unfortunately we are at the mercy of technology and sometimes our order processor needs a little nudge. If it has been over 24 hours since you placed your order and you have not yet received your download email, please send us a message on Instagram OR Facebook (NOT BOTH PLEASE) with your name and email address.

I NEVER RECEIVED A DOWNLOAD EMAIL?

Please keep in mind that while you are often able to achieve a one-click edit, especially if you have a large collection of presets collected, our presets are NOT designed to be one click for every lighting situation, skin color, background, setting etc. We encourage you to make adjustments using your LIGHT and COLOR tabs in Lightroom to get the perfect edit. Please check out our EBook to learn our exact camera settings, how we achieve a great shot before even applying a photo, our favorite editing apps, and more!    

WHY DON'T MY PHOTOS LOOK LIKE YOURS?

CHECK OUT OUR EBOOK HERE

Due to the digital nature of our product, we are unable to offer refunds. If you are struggling to get a great edit, please shoot us a message on Facebook OR Instagram (NOT BOTH PLEASE) and we would be happy to help! Our BESTIES Facebook group is also a great resource for help, tips, and tricks!

IF I AM UNHAPPY WITH MY PRESETS CAN I GET A REFUND?

JOIN OUR FACEBOOK GROUP HERE

Absolutely not! Once you purchase our presets, they are yours FOR LIFE, and you are able to edit any photo in your camera roll no matter when it was taken. If you are making a purchase ahead of a trip (maybe to Disney!) we highly suggest purchasing prior to your trip so that you can have them installed and ready to go! We personally cannot wait until the end of a trip to start editing and sharing!

CAN I ONLY APPLY MY PRESETS TO PHOTOS I TAKE AFTER I PURCHASE THEM?

We would LOVE that! Our presets are available to use wherever Lightroom is available in your app store! We absolutely love seeing our international customers sharing their edits!

CAN I PURCHASE FROM ANYWHERE IN THE WORLD?